Employees who work for organizations that train them, consistently rank their organizations as “above average” places to work
	Studies have shown that organizations without a training strategy lose 17% of their potential productivity due to errors that need to be corrected.
	Organizations that provide career-path training experience a 14% decrease in employee turnover as opposed to organizations that do not.

	School Directors
	Adult Admissions Advisors
	High School Admissions Advisors
	In-Home Admissions Advisors
	Admissions Support Staff (Receptionists, Financial Aid, Clerical)
	Your organization or group
	Adult Admissions Advisors
	A combination of any or all of the above

The primary purpose of our admissions training is to focus on the specific areas your staff need for professional development.

Once those areas are identified, training is customized to benefit all participants and includes the reference materials required to produce at the next level and continue the growth process!

Our most popular Training Topics are listed below. Click on the title that interests you to get a more detailed description.

Mastering Admissions Development (complete program) PHONE PERFECTION Lead Development Developing Urgency Team Management Interviewing Fundamentals ADMISSIONS ROLE in Retention Closing Made Easy Admissions Staff Development MINIMIZING OBJECTIONS Management Development Find the Pain, Control the Process Admissions & Marketing Strategy (Management) Admissions & Financial Aid Living Together in Harmony Admissions Retreat Mastering Admissions Development Personal and professional awareness. Developing the right philosophy, process, technique, method and thinking. Identification of success traits and barriers. Personal lead development. Basics for improving listening and body language awareness. Phone fundamentals (detailed). Overcoming objections and creating urgency. Interview fundamentals (detailed). Identifying need and urgency for follow through. Closing fundamentals (detailed). Gaining commitment. Follow-up fundamentals. Essential follow-up agenda. Interacting with peers, Financial Planning and entire support staff. Setting and achieving individual and team goals. Creating an “action plan” for today. Phone perfection Understanding a phone philosophy, technique, and flow that work´s. You will see an increasing number of sets show for interviews. Role-playing. Listening fundamentals. Including the buying committee. Discovering tools to live by. Creating urgency in the prospect. How to overcome objections through the voice tines you project and the control you will learn to master. Follow-up, approaching no shows or the procrastinators. Lead Development Personal buy-in to developing ownership for success. Appreciation for how “Personal Developed Leads” will influence personal and team success. Identification of lead opportunities and options. Developing a personal and team “action plan” for ensuring PDL generation. Setting and achieving lead goals. Developing Urgency Locating and defining the areas that identify staff urgency. Locating additional lead opportunities to achieve individual and team urgency. Creating phone urgency to generate more shows. Find the urgency in the prospect. Creating urgency within the interview, every time. Closing with urgency for committed follow through. Providing tools for assisting in retention. Team Management Team building skills and areas of awareness. Barriers and key traits for admissions development. Identifying your “team” and recognizing your “Mission Statement”. Buying into a fundamental process, philosophy, method, technique, and way of thinking. Management strategy and accountability. Coaching is ongoing, what to look for and how to proceed. Interviewing Fundamentals Recognizing the correct fundamentals or philosophical approach. Listening development. Dealing with objections or barriers. Using tools to create a more committed student. Interviewing dependent or independent prospects. Closing with their level of commitment and need. Follow-up strategy. Admissions role in retention Understanding your role in student retention. Linking the process with a commitment. Doing the right thing, at the right time, all the time. Follow-up with potential drops. Using a “Start Status Review”, staying true to task. Closing Made Easy Understanding the “Closing” reference tools. Philosophical buy-in to the process. The why´s and why not´s involved with commitment. Key links to identify need, pain or purpose. Maintaining control of the process. Admissions Staff Development Minimizing Objections Building a Lasting Foundation Recruit to Retain Admissions & Office Interaction Follow-Up, Follow-Up & More Follow-Up Closing the Right & Only Way to Enroll Graduates High School Admissions Development Controlling the Process (Interview) Minimizing objections Building a Lasting Foundation Recruit to RetainAdmissions & Office Interaction Follow-Up, Follow-Up & More Follow-Up Closing the Right & Only Way to Enroll Graduates High School Admissions Development Controlling the Process (Interview) Management Development Building Your Team Hiring the Right Staff Coaching Your Team Strategically Planning for Accomplishment Goal Setting & Achieving . Find the Pain, Control the Process Understanding admissions philosophy, recognizing why people show, enroll and graduate People do things for their reasons, never yours What to ask and listen for to find the pain What´s in a voice tone and body language? Once pain is found, then what? The process to control Admissions & Marketing Strategy (Management) Identify what you have or think you have Gain a nationwide perspective on what represents “strategy potential” Leading your “team” What should be included in all areas of accountability? Aligning marketing with admissions and visa versa Putting together your strategy for a successful admissions & marketing campaign Admissions & Financial Planning Department Living Together in Harmony Gaining an appreciation for the roles and responsibilities each play in a students (and their families) future career success Role-play various situations and circumstances that have a part in a common reaction or attitude The psychology of a student and the influence we all have Linking fundamentals skills to improve the transition from department to department Moving ahead constructively and productively Admissions Retreat This usually combines a one-day training agenda in a resort environment Participants can include families, etc. to enjoy the surroundings Any of the above topics can be presented